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VueChatCS functions as a plug-in replacement module for a company web site?s customer support section. VueChatCS employs a suite of advanced collaborative tools supporting rich, real-time multimedia communication between portal/website/e-visitors, and customer support representatives.
The product does not require the customer to download or install any software. It is integrated with the web pages via a ?call? or ?collaboration? button that starts an instant interactive session.
The basic configuration of VueChatCSincludes:
:: Web Based Chat Applet ::
Text-Based Chat
Video ? Real-Time Streaming Video (Static photograph is optional)
Push HTML Pages (User can simply open their Internet browser and they can talk to the representatives).
Email HTML link to instant Chat
Separate communication channel for inter-company communication
:: Server Package ::
Downloadable Server
Server Hosting
Virtual Servers have unlimited Channels on one server.
User Administration
The Queue
Local Queue ? Each rep can have their own queue of customers for call waiting.
Global Queue ? Every rep shares the same customer queue on the main server for call waiting.
Remote Server Control
Automatic Software Updates
Proxy Server Support
:: Representative Package ::
Greet and Automated Messages
Inter-representative IM (Instant Messaging System).
Inter-representative Video Chat
Status Control (Reps can choose whether they are available, away, occupied, or invisible).
Session Control (Reps can chat with up to 6 customers simultaneously).
Automatic Call
Chat Transfer: Transfer of customers between representatives without e-visitors being aware of the process (unless video is in use).
Ability to for e-visitors to leave messages should their account representative be unavailable vs. be handed off to someone new.
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Have all the web sites you use all the time available immediately by storing them in your own personal IE toolbar with 26 alphabetical buttons. You can also configure each button to search the site or to log you into the site.
Browse without typing urls using 26 alphabetical history menus for quick access. The web sites you visit are stored under the letter that they start with for example somesite.com under S.
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Babe cars screensaver is perfect slideshow of beautiful girls and crazy cars. Exclusive images of your favourite cars with our cute models. Girls on the background of cars, in the salon, in the best amazing poses! The screen saver contains 30 stunning pics of cars with girls. Super cars and girls. The screensaver has a perfect background music - Roxette "Sleeping in my car".
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Nine beautiful images of angels and fairies in a slideshow set to soft music. Each unlocked image can be set as desktop wallpaper, and you can change them as often as you like from your screensaver settings with just one click. This is really special.
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Never accidentally use non-websafe colors again. WebColor is your own personal HTML pocket-palette! Don't do HTML without it!
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The Master Cluster's FolderJump is a simple and handy extension for the standard context menus of Windows Explorer and Open/Save Dialogs.
With FolderJump, it is easy to change the current folder to another one picked from the predefined list. FolderJump will instantly bring that folder to the same Windows Explorer's or Open/Save Dialog's window in just 2 mouse clicks.
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NFS Client and Server for MS Windows. nfsAxe Server can be installed on any Windows 95/98/ME/NT/2000/XP workstation to share your local drives and folders with other networked users, no matter which operating system they are running on their workstations. Only a NFS Client is required on that system for users to mount your disks as part of their system. nfsAxe Client can be installed on any Windows 95/98/ME/NT/2000/XP workstation.
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