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This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information about the user and the computer are attached to the Ticket.
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FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html).
With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales (http://www.supportwizard.com/customershow.htm).
The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfaction guarantee.
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Osama Bin Laden - al Qaeda Government Files. Pages from State Department, Congressional, Department of Justice documents and Court Transcripts.
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4TOPS Word Link is an add-in for MS Access, which adds data from Access in Word documents. You can compose simple and more complex documents, such as standard letters, invoices and reports. Open the Microsoft Access form which contains the data you want to appear in the document. Word Link creates a template containing mergefields for all the fields in the form. After laying out the template you can create documents filled with your data.
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ECTACO Voice Translator is a fairly large electronic phrase book with more than 3200 phrases in 15 categories. It has a built-in text-to-speech engine (TTS) and a voice recognition system, so you can either view the translation of a selected phrase on the screen, or listen to it, or even get your PDA or handheld computer to recognize sentences spoken in one language and to say them back in another!
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ACD mPower Tools extends the digital imaging features of Microsoft® Windows®. Save hours with at-a-glance metadata and thumbnail views in Windows of Canon Raw, PSD, Kodak Photo CD, AOL ART and over 40 more formats not normally supported. Find and drag files into Photoshop® fast. Get previews and batch editing with a right-click. Photoshop users will love the media bar for quickly finding pictures and dragging them into Photoshop or other programs
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Keyboard Spectator is a multifunctional keyboard tracking software (a.k.a. key logger) that is widely used by both regular users and IT security specialists. The reason for such popularity is that this program does not just record keystrokes; it is capable of recording language specific characters (ex. umlauts), date and time certain window was initiated as well as the caption of that window.
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A unique and challenging word search game where you must work against the clock to find all the words in a puzzle. Unique gameplay elements like timing and buying more time with your points enhance the strategy of the game. Comes with a 5,000 word English dictionary, a scoreboard for 3 different difficulty levels, and is small enough to play anywhere, office or home.
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