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SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
Released by: SupportWizard
Date: 5/5/2003
Version: 6
File Size: 36 MB
Price: Freeware
Supported OS: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows CE,Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC
Keywords: customer support call tracking expert systems faq faqs help desk help desk software help desk tools helpdesk helpdesk problem management support software technical trouble tickets unix windows asset management automated best bug
Free SupportWizard Download Link |
