 |
Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use.
Core elements are:
· Fast, easy call logging, easy call tracking, with the full history of all actions taken.
· Easily assign logs to technicians
· Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration
· Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
· Security ensures that only logs assigned to individual technicians can be viewed by them.
· Provides a flexible workflow.
· Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
· That the fault has been logged, and the details
· Quotations (approved or rejected)
· Invoicing (including a cancellation fee option) and a Batch Email facility.
· Statements
· Log completion
· Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
· A fully functional Parts inventory
To maintain good relations with your customers, the Service Log solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.
help desk software help desk helpdesk software helpdesk help desk software call centre software call centre callcentre workshop software
|
 |
Text2Web is a tool to convert text documents to html format. It incorporates integrated clipboard support which provides a seamless operation for web authors who want to include snippets of text (formatted or unformatted) into their web pages. Operate in command-line, batch or interactive mode. HTML formatting handles line and column sensitive text. Allows you to select font and background. Can define profiles for batch processing.
text2web text2html text to html text to web converts text documents web pages flash
|
 |
FlipAlbum is a 3D page-flipping photo album creator with pages that can be flipped. It automatically organizes digital images into realistic book-like picture albums. Simply select the folder which contains the photos and it will create an album complete with full page layout and multiple photos, annotations and audio per page. You can also share your albums via the Internet.
photograph album digital photo album free software digital photography photo photography jpg image presentation photo album software bmp gif jpeg photo software
|
 |
Visual Paradigm for UML is a powerful but easy-to-use UML tool. VP-UML supports reverse engineering (code to model), code generation (models to code), import Rational, export/import XMI, report generator, MS Visio integration, plugin, template...
+CRC Card
+Instant Reverse for XML, XML Schema, DotNET dll/exe, C++, CORBA IDL
+IDE Integration: Visual Studio .NET, IBM WebSphere, JBuilder, IntelliJ IDEA, Eclipse, NetBeans, Sun ONE
+more
visual paradigm uml uml 2-0 uml tools modelling tools uml diagrams case tools class diagrams use cases rational rose object oriented oo ood
|
 |
The fun of the game is to solve a jigsaw puzzle while listening to nice music. There are several picture sets and a varying number of pieces for you to select. Pieces may have queer shapes rotated to any angle so it's not as easy as it looks. No guesswork - once a piece is dragged to another piece you hear a characteristic click of a match.
puzzle jigsaw elite alawar classic game remake advanced entertainment fun game solve jigsaw puzzle
|
 |
Super DVD Copy software is an easy software tool to backup your DVD movies to DVD+R, DVD+RW, DVD-R or DVD-RW disc with 1:1 true copy, keeping all the menus, bonus tracks etc. While the DVD Burner has dropped the price to less than $100, it's time for you to backup your favorite DVD movies to DVD-R/-RW/+R/+RW discs using Super DVD Copy software!
dvd copy split dvd dvd to dvd-r dvd to dvd-r dvd to dvd-rw dvd to dvd-rw super dvd copy software easy software tool backup
|
 |
It generates random passwords. From this version you can specify a mask for your passwords.The options are : 'l' -lowercase ,'u' -uppercase , 'n' -numeric , 's' -symbols , 'e' -extended , 'x' -any of the selected types of characters and 'a','b','c','d' for use characters from your 4 custom strings. You also have the option to put a static text in every password.Example for mask : '(pass+)ns' - every password will begin with 'pass+'
passwords random numbers characters symbols mask generate generates random passwords
|
 |
Advanced media player for DVD, VCD, DivX, MP3, Wave, etc, DVD convertor and ripper included. SuperDVD Player is an easy-to-use and powerful software DVD decoder, combines the great picture and sound with full featured DVD navigation. DVD playback with full operating controls. Supports AC-3 surround sound up to 5.1 channel. Volume/Play speed/Brightness contro
media dvd divx decc backup avi mp3 get dvd vcd divx mp3 wav playback
|
|
|
