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VisualPulse is a Web-based monitoring tool designed for easy reporting of Internet service availability and temperature device monitoring. VisualPulse enables 24x7 monitoring of Web pages, servers, network nodes, and TempTrax devices providing real-time and historical reports for Ping, HTTP, SNMP, TCP statistics and environmental temperatures. Automated alerts provide instant problem notification, and automated capture of traceroute diagnostics enables analysis of availability problems regardless of when the disruption occurred.
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DHL certified software for shipping process automation and easy development of custom shipping solutions. It allows customers to integrate the DHL U.S. domestic web services with their existing IT systems, such as ordering, inventory, accounting systems, customer service, e-commerce sites, online catalogues, and other. ExpediteShip for DHL provides a convenient user interface where the information about the sender, recipient, shipment type, service, weight, dimensions, bill method, COD, and more can be completed and then send to the DHL servers over the Internet. The response returned contains the DHL shipping label to be printed, total charge estimate, air waybill number, service level commitment, shipping date, service day, and other. Using the ExpediteShip?s ActiveX Control developers can extremely easy integrate the DHL shipping process with any Windows based systems that supports ActiveX Control technology, thus allowing business data exchange between them. No additional hardware or software is needed. There are also free samples of code that developers can use to expedite development efforts and provide a stable platform for testing. ExpediteShip for DHL will help businesses increase shipping productivity, eliminate double data entry, reduce costly mistakes and improve overall sales process. It also reduces dramatically developing time and costs and increases value from existing IT investments.
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management).
Customer Tickets
When you create a new ticket, the software automatically displays that customer?s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used.
Multitasking support
The system is multitasking compliant in every respect.
Integral Absence Manager
The Absence Manager controls the availability of all Call Centre staff.
Uniform GUI for Administrators and Users
rapidHELP administrators use the same GUI as the users.
Internet Capability
The Internet connection option allows your customers to directly verify the status of any logged call. It is also possible to raise tickets and search the knowledge database via the web interface.
Automatic Timing
The duration of all support actions can be timed automatically.
Automatical display of new tickets
The system automatically informs every supporter about new tickets, and provides a list of unhandled issues.
Statistics
Clearly arranged statistics tell you everything you need to know about your Call Centres performance.
HTML-Functionality
rapidHELP is based on HTML and XML and offers via many integrated hyperlinks fast access to different programme functions.
Drag and Drop
The administrator can set up the user interface according to the wishes and requirements of the Call Centre Manager and his staff.
Security
Each supporter and group can be equipped with different user rights. This guarantees a high standa
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ServersCheck Standard Edition is a tool for monitoring, reporting and alerting on network and systems availability. The standard version can be used for free with up to 5 devices, which is adequate for personal use. It can monitor any TCP Port (HTTP, HTTPS, FTP, NNTP, POP3, SMTP, VNC, DNS, etc.), check Oracle, MySQL, ODBC databases, trap SNMP values (disk space, free memory, CPU usage,...), verify content served from a web server and check NT services, NT or Linux Processes availability. In addition, it also can monitor environmental devices like temperature, humidity, flooding. ServersCheck runs as a local service and is administrated through a browser interface by connecting to the built-in web server. Additional features include graph output for long-term statistics tracking. Alerting can be done through email, SMS, MSN or network message
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Advanced Time Reports Personal Edition is an intuitive time tracking & project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by professionals and project-oriented businesses worldwide to perform essential functions such as timesheet reporting and project management. Advanced Time Reports Personal Edition is upgradable to a multi-user version with advanced functionality, web access and reports, such as Service Level Agreements (SLAs), calendar, rounding rules, comparing professionals, departments, clients and projects to each other. Increase your profits by preventing hour slippage and speeding up project reports for your clients so you can get paid faster. Manage your time more efficiently by recording projects and tasks and automatically allocating them towards the right client. Keep your project history, so you can retrieve it when you need it. Create detailed project reports so you can compare your schedule to initial project estimate. Download fully functional free version of Advanced Time Reports Personal Edition today and make your projects predictable and transparent and your team more pfofitable! Take the control of your time back!
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DirSpy allows you to see all those using network files within a specific directory. Other impressive features of DirSpy include extensive server/client information, volume information, volume disk space monitoring, directory information, deleted file information, the ability to salvage and purge deleted files, tree diagram of network, see who is online for a particular server, see the connected/disconnected servers for the current user, etc.
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easyMag is a utility for magnifying areas of your desktop. You can easily zoom in and out, as well as capture screenshots and capture color information in four different
formats (RGB, Long, Hex, and VBHex)
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CloneDVD copies movies in unparalleled picture quality. If it's only the main movie or a complete DVD - CloneDVD compresses even long footage in brilliant quality and at high speed: A special transcoding technology compresses your choice of DVD titles according to your audio and language selection automatically to a freely adjustable target size. Our unique Film Strip assistant will guide you step by step through all settings.
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Magic Picture Converter converts pictures in BMP, GIF and JPG formats to most popular web formats. The process is done in batch mode, which means that you can convert all the images in a folder just with one click. The original files are not overwritten for future editing.
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Power saving and shutdown functions + automation + more...
Execution: immediate by one click or command line, scheduled by timer or event, automated via script.
Functions: standby / hibernate computer and wake up, log off, restart, power off PC, run screen saver, turn off monitor, lock computer, hang up modem connection, run file, disable screen saver, prevent suspend mode, prevent shut down (+ more).
Support of VBScript, JScript, etc.
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