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ieSupportManager is a fully featured helpdesk software utility with a web access module included. Log your internal or external issues, add to and look up the fully searchable knowledgebase and prioritise, sort and filter issues and more. Identify unusual issues and track trends via the generous suite of reports. Installation is only a matter of minutes. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Full context sensitive help with comprehensive user-defined security levels.
ieSupportManager is in use in many organisations around the globe in the software, media, pharmaceutical, medical and transport sectors for example. Flexible features include user-definable labels, buttons, menu items and dialogs. This facility also gives ieSupportManager full multi-lingual capabilities. User-defined fields capability with powerful dynamic reporting. Other uses include bug tracking and product development issue management. MAPI compliant email facilities built-in. Option to email reports in PDF format is available if Adobe Acrobat PDFWriter is installed.
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DriveSitter is a full-featured HDD analyzation, health diagnostic and background monitoring tool for IDE hard disk drives based upon modern S.M.A.R.T. (Self Monitoring Analysis and Reporting Technology).
It processes up to 30 health related attributes per HDD as well as the overall health status of the HDD and the HDD temperature simultaneously.
It reliably detects and forecasts up to 70% of all sudden HDD failures before they happen: You will be alerted of unhealthy conditions by various notification methods including emails, network messages and execution of user-defined files. This will give you precious time to save your data before HDD crashes occur!
Furthermore, DriveSitter collects a stock of past health attributes and estimates the remaining lifetime of each health related attribute (T.E.C. dates) by advanced statistical analysis that provide a minimum of false alarms. The stock of past health attributes can be visualized in time series graphs or analyzed by the means of descriptive statistics.
Moreover, DriveSitter displays up to 130 advanced HDD details, provides a polished graphical user interface, an extensive program help and much more! No administrative rights required.
NEW: Separate temperature stock, intelligent temperature polling intervals, automatic downtime detection and display of HDD temperatures in system tray!
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DRevitalize is a program that repairs bad sectors (physical defects) on popular magnetic media (hard drives and also floppy drives to some extent) by generating a special sequence of high and low signals around the physically damaged area. The surface of almost any drive can be repaired with this utility (even hard drives that were dropped down or exposed to strong electromagnetic fields). However, this DRevitalize (Demo) and the DRevitalize (Light) versions are not designed to work with modern drives having an intelligent defect management system enabled (usually any hard drive produced after 2000). Floppy disk support is purely experimental and will probably be improved in the future (2 out of 10 floppy disks can be repaired). DRevitalize (Demo) version can only scan and repair the first 1000000 sectors. Please read the full documentation for more informations.
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