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Responsive Knowledgebase
Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
Released by: Responsive Software
Date: 7/17/2002
Version: 1.01
File Size: 0.44 MB
Price: $ 49
Supported OS: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
Keywords: technical support tech support support desk help desk knowledgebase database helpdesk supportdesk support records tech support problems solutions retrieve them quickly
Free Responsive Knowledgebase Download Link |
