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LiveSupport is an AdvancedPortal product offered to any website hosted with us. Provide live online customer service on your website. View and chat with visitors as they navigate your site. Chat with them to close sales and provide real time service. Putting a small Javascript on your web pages shows the LiveSupport icon. If an operator is online, the icon shows it clearly and the visitors can click on the icon to engage in live chat with the operator. If no operator is online, visitors can still leave a message. Features Users visit your website. All their navigation is recorded in the DB telling you which pages they visited and when. If a support person is online, the user clearly knows this when the icon says . The user clicks on the icon and is prompted to enter his name, Email address, subject and choose the category for this chat like sales or support etc. All the logged in support persons hear a bell ring on their PCs. They are informed about customer's nick and extended info on file if any latest. navigation history previous chat history previous polls history previous sales history previous newsletters history previous forums participation history existing shopping cart details etc. If more than one support person is online, the one clicking on accept button first seizes the chat. The customer sees a welcome message like Greg: Hi, How may I help you? The customer can then continue with his issue. The support person can: Push a message. Push a URL. Open a URL on customer's machine. Open an image on customer's machine. Send an Email address to the customer. When the customer is done, he can close the chat. The customer can rate the chat at any time to inform the support person of his rating of the quality of this chat. Once the chat is closed, the customer can optionally be shown a poll or survey to fill out.
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Using Internet Connection Sharing (ICS) or any proxy server to share one Internet connection, modem across your local area network ? Now you can control your Internet connection and modem from any machine. Connect, Disconnect and monitor your modem and Internet connection remotely from any pc and share Internet easily. A client and server application that allows you to remotely dial up a connection on another computer on your local network. This is useful when your internet gateway is on another computer, and you want to control its Internet connection remotely. Connect and Shar works with any type of Internet connection be it standard Dialup, USB modem DSL, Cable and satellite connections. Client software must be downloaded seperately that alerts all users in the network in MSN-IM-style pop-up animation, whenever the Internet connection is online or offline. In addition to pop-up window notification, runs in the Windows system tray and indicates the status of Internet connection. Enables you to monitor and control the modem and Internet connection status from any or all of the remote computers.
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iWeb Watcher is an application to check the online status of each server on your network (LAN OR WAN).
You can configure up to 500 servers to be checked on real time mode, and each time a server connection fails, you will receive an instant message by phone, pager or email.
Great application if you are hosting your site in third party datacenters or a web hosting provider.
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Flobo HDDBadSectorRepair performs repairing of the bad sectors of Hard Disk Drives regenerating HDD surface. This is not a CHKDSK or ScanDisk like utility! It does not mark the bad sectors in the file system and hidden them! It regenerates magnetic surface! So it repairs the bad sectors! It's a very useful tool for advanced case of damaged media to be used when data recovery software can't perform read.
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Surveyor is a fully web based survey application that enables you to produce and publish surveys and questionnaires on the Internet or your intranet in minutes using a regular web browser.
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stickIt is a utility for creating ?sticky notes? on your computer desktop. You can create up to 20 notes of different sizes, colors and text. Each note can have it?s own alarm that you set for a specific date and time, or a countdown style alarm.
We highly recommend placing a shortcut to stickIt in your ?startup? folder so that your notes are automatically shown every time you start your machine.
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Articulate spelling allows you to practice your spelling at home. An animated character speaks the words for you to spell, and checks that you have spelled them correctly.
The educational version supports many users on a network, and automatically finds the correct test for a given student. It is also very easy to cut and paste the words from any textual source, to make it easy to add or share word lists.
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LinkFerret-Remote is an efficient, easy to use, low cost, high performance Ethernet/802.11B monitoring tool. Network admins may use it in scripts to periodically sample network traffic. Non-technical personnel can capture files and automatically forward results. It can even be invoked by other programs.
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