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LiveSupport is an AdvancedPortal product offered to any website hosted with us. Provide live online customer service on your website. View and chat with visitors as they navigate your site. Chat with them to close sales and provide real time service. Putting a small Javascript on your web pages shows the LiveSupport icon. If an operator is online, the icon shows it clearly and the visitors can click on the icon to engage in live chat with the operator. If no operator is online, visitors can still leave a message. Features Users visit your website. All their navigation is recorded in the DB telling you which pages they visited and when. If a support person is online, the user clearly knows this when the icon says . The user clicks on the icon and is prompted to enter his name, Email address, subject and choose the category for this chat like sales or support etc. All the logged in support persons hear a bell ring on their PCs. They are informed about customer's nick and extended info on file if any latest. navigation history previous chat history previous polls history previous sales history previous newsletters history previous forums participation history existing shopping cart details etc. If more than one support person is online, the one clicking on accept button first seizes the chat. The customer sees a welcome message like Greg: Hi, How may I help you? The customer can then continue with his issue. The support person can: Push a message. Push a URL. Open a URL on customer's machine. Open an image on customer's machine. Send an Email address to the customer. When the customer is done, he can close the chat. The customer can rate the chat at any time to inform the support person of his rating of the quality of this chat. Once the chat is closed, the customer can optionally be shown a poll or survey to fill out.
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Using Internet Connection Sharing (ICS) or any proxy server to share one Internet connection, modem across your local area network ? Now you can control your Internet connection and modem from any machine. Connect, Disconnect and monitor your modem and Internet connection remotely from any pc and share Internet easily. A client and server application that allows you to remotely dial up a connection on another computer on your local network. This is useful when your internet gateway is on another computer, and you want to control its Internet connection remotely. Connect and Shar works with any type of Internet connection be it standard Dialup, USB modem DSL, Cable and satellite connections. Client software must be downloaded seperately that alerts all users in the network in MSN-IM-style pop-up animation, whenever the Internet connection is online or offline. In addition to pop-up window notification, runs in the Windows system tray and indicates the status of Internet connection. Enables you to monitor and control the modem and Internet connection status from any or all of the remote computers.
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iWeb Watcher is an application to check the online status of each server on your network (LAN OR WAN).
You can configure up to 500 servers to be checked on real time mode, and each time a server connection fails, you will receive an instant message by phone, pager or email.
Great application if you are hosting your site in third party datacenters or a web hosting provider.
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Defrag for Windows is an easy-to-use complete defragmenting utility to make your Windows run faster by defragmenting the fragmented files.
Defrag for Windows is fully automatic and as user-friendly as a one-button-click. Just click a button and go to launch or bed.
Defrag for Windows will do all the neccesary operations and depending on you choice restart or shut down your PC.
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Our company offers you a full package for community site development. The given program has been designed specially for easy creation of community agency site. With the help of our program you can create your own community site within 5 minutes... Our software for community site development combines in itself the most important and the most popular features of community sites all over the world.
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No Spam Today! for Workstations was created for users of Outlook, Outlook Express and all other POP3 email clients to protect mailboxes against spam. Acting between your mail client and your mail server No Spam Today! for Workstations scans all incoming emails and marks spam emails so you can sort out the unwanted emails.
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Try a full featured screen capture tool and graphics editor. Capture regular windows screens, DirectX, Direct3D, 3dfx Glide Games (Voodoo series cards), and some video/DVD players. The captured image can be edited and saved as a BMP, GIF, JPEG, TIFF, or several other image types. You can also use the program to convert any of your existing images to one of the supported formats. The editing tools allow you to modify the captured image.
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Lucky in the Magic Forest is a new Arkanoid-like game with lots of unique features and cartoon graphics. You can play the game together with your friend. This makes the game more interesting to play. Don't miss that game! It's a must-have for a whole family.
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Tech Pro Mail Server eats spam and kills viruses! Designed for individuals, families and small businesses, it is easy to set up and use. Spam and viruses can be deleted automatically or moved to special folders where they can safely be viewed, cleaned or deleted. There are two versions: Personal Mail Server which allows up to 5 users, and Office Mail Server which is unrestricted.
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ProBot is a powerful and effective computer surveillance solution. It supports remote administration and live monitoring. Primary task of this feature-packed surveillance system is user activity event interception and logging. ProBot software maintains the detailed event log that is stored securely in binary files. Special tools provided within the package are used to restore computer usage history and generate detailed reports for administration
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