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POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE
"According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questions or resolve problems." (ZDNet 2002)
LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site!
Using an ordinary web browser, visitors can launch a chat session with the click of a button in any web page or html email offering live service. No software to download or plug-ins to install.
Here's how LiveServiceDesk will help you grow your online business:
1 - Close significantly more sales by instantly answering visitors' questions and showing them the products and services that meet their needs.
2 - Increase the profit of your sales by up-selling and cross-selling additional products that the visitor may not have thought of or initially seen on your website.
3 - Make potential clients feel comfortable taking the next step by instantly building trust and rapport through answering and asking questions.
4 - Learn what your visitors are looking for so you can make changes to meet their demands.
Some key features in:
- Chat with multiple visitors from as many websites as you own through one application window.
- Push the exact page, link, or picture that helps visitors make on the spot purchase, hiring or sign-up decisions.
- Save time sending preset messages for common questions and special offers.
- Transfer chats to a coworker if you are unable to help a visitor.
- Allow visitors to 'leave a message' when you are unavailable or logged out of LiveServiceDesk.
- Search chat transcripts for trends that can lead you to profitable changes in your products, services and website.
- Automated setup and visitor window customisation, without HTML or programming knowledge, gets visitors chatting with you live in minutes.
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Interspector is a code-based HTML/XHTML/XML editor. An inovative approach allows Interspector to massively decrease web site maintenance time by eliminating repetitions.
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Add sound playback capabilities using the most diffused sound formats MP3 and WAV. The MP3 playback is based on the Xaudio engine: Xaudio provides the most robust and fastest MP3 engine implementation on all platforms, and is currently being used by hundreds of thousands of people around the world. It can also give to the programmer detailed information about the loaded sound file and is capable of retrieving the ID3V1 tag of MP3 files.
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Fass is a (f)orum (ass)istant, providing an enhanced, offline alternative to the post editor in forum software and an automated, template-based post generator. Features include: saving/loading drafts, post preview, 100 level undo/redo, menu and colour customisation, branding options for webmasters and much more. Originally designed for use with Invision Power Board, Fass uses standard bbcode that is compatible with most forum software.
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ContactSoft InfoTracer is a personal and workgroup organizer with an easy to use yet powerful interface. It fully integrates several related areas normally spread on different software and databases. So it can easily manage your Information, Documents, Knowledge, Contacts and CRM. This includes from phone, email, fax, letter to tasks, sales or ideas.
The ideal solution for Entrepreneurs, Small Business and Home Business managers and their teams
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Share your day right away with Willing Webcam. With lightning speed, fire
your images from web cam to any Web site. Share live video with friends and
family in real time on the Internet. Your webcam comes alive, ready when you
are, with our unique motion detection feature.
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MSN Messenger Ornery Boy Avatar Packs are fun and include many different images to use to show all your friends. These MSN Messenger Picture packs are themed so you get the best pic. This is just one more way to have more fun with MSN Messenger. MSN Avatars packs are not only fun but they are free. And don't forget to tell your friends about these free MSN Messenger Avatars packs!
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123 Uninstaller provides a total solution for the uninstalling task,it is the replacement of the original Windows Add/Remove program, offers a much user-friendly way to remove unneeded applications on your computer.
123 Uninstaller starts up about 5-10 times faster than Add/Remove program.Also it can display appropriate icons of the application,so that you can easily find out the application you want to uninstall.
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