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Outlook Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease.
Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in tickets, which can be assigned, tracked and supervised.
outlook helpdesk support request issue ticket outlook helpdesk helps support team efficiently work support cases
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