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Smartworks-SO-Trial

Smartworks-SO Trial software, is a trial edition of Smartworks-Small Office and has been released based on requests from users of Smartworks-PE , to evaluate the groupware edition. This has 10 user license and has all the work group features. License expires 30 days after the installation. Smartworks-SO includes the following applications: a) Project management tool b) General purpose issue tracking tool Smartworks comes in variety of editions. Smartworks-PE 2.0 is a freeware while from 3.0 onwards all editions have become shareware. the groupware editions range from US$39.95 (Single user license) to US$2999 (Enterprise edition). Smartworks is an application frameworks which includes applications to manage projects and Track issues

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Bug Tracking/Defect Tracking 10 User License

Bug Tracker is a high-performance windows application for bug tracking, defect tracking, issue tracking, and managing bugs during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users accound, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance.

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Bug Tracking/Defect Tracking 5 User License

Bug Tracker is a high-performance windows application for bug tracking, defect tracking, issue tracking, and managing bugs during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users accound, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance.

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Bug Tracking/Defect Tracking Single User License

Bug Tracker is a high-performance windows application for bug tracking, defect tracking, issue tracking, and managing bugs during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users accound, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance.

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Bug Tracking/Defect Tracking Unlimited User License

Bug Tracker is a high-performance windows application for bug tracking, defect tracking, issue tracking, and managing bugs during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users accound, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance.

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versaSRS HelpDesk

An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.

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LBE Desktop Helpdesk

Easy to use helpdesk system, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.

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Team Coherence

Team Coherence is a flexible and cost effective solution that helps to manage projects for all sizes of development teams. Depending on your needs, you can start reaping the benefits of this powerful tool for as little as $149. As your needs or development team grow, Team Coherence will grow with you. Add issue tracking and build management at any time, or extend functionality with the built-in API. Increase Developer Productivity ---------------------------------------- If a tool is difficult to use, or causes delays and frustration to developers, it is less likely to be used to any great effect. Direct integration with your development tools enables developers to access the full power of team development features from within a familiar environment. Team Coherence integrates directly with Visual Studio, Visual Studio .NET, Delphi, C++ Builder and many other development tools and editors. Team Coherence also provides an extensive feature set designed to save time and money through reliable source code control. It enables development teams to automatically protect and track their most valuable source code, documentation, binaries, and all other file types as they change throughout the software life cycle. Improve Software Quality -------------------------------- Versioning features, such as labels, provide snapshots of a project for the quick retrieval of any previous version in the software life cycle. Support for promotion levels allows you to say with certainty that all files have been through the various development and testing stages by the time they are released to end users. The ability to share files across projects promotes the reuse of code and components across projects and simplify code maintenance by propagating changes across all shared whenever a file is updated. Support for both Parallel and Serial development modes, or a combination of both, allows you to decide which methodology suits you best, not the other way around.

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SupportWizard

FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales (http://www.supportwizard.com/customershow.htm). The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfaction guarantee.

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WebAsyst Workflow Management Software

WebAsyst Issue Tracking is a web-based Workflow Management Software system designed for workgroups to orgranize client requests and work orders into distinct issues. Customize workflow individually for every job. Assign responsible person. Keep track of issue flow. Print reports. Send reminders. Multilingual and template based interface. Browser (HTML) or Windows (SOAP) client. Buy hosting (30-day free) or sources.

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