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From project and source code management to call / incident logging The Knowledge Store can consolidate and organize every piece of information from each member of your team, or just help you keep track of you everyday life helping you to live and work stress free with ease and productivity. With the unique design, organization, and layout of this utility the uses for it are limited only by your imagination and organizational skills. If you are wondering if this software will fit your needs send me a detailed E-Mail at kc7jho@kc7jho.com and I will help you map this software to your situation. This software uses ODBC drivers allowing it to become multi-user with some slight configuration changes. Some of the already solved applications are: Project Management, Call / Incident Logging, Asset Management, Contact Management, Source Code Management, Recipe Database, Bill Management, Accounts Receivable Management, Movie / CD / Software Library, Task (Things To Do) Management. Each of these is described on The Knowledge Store Official Website. As more uses are mapped out we will be posting them there.
This is a 30-day evaluation version but as with other shareware providers we do not delete your data at the end of the 30 days. We understand you may not be in a position to purchase the product the moment the time is up but may still need the data that has been entered over the last 30 days. Because of this understanding we have decided to leave every part of your data intact in a simple access database enabling you to access the data you find so important.
As you can see there is nothing standing in the way of taking The Knowledge Store out for a spin, support is available via E-Mail and ICQ with a rapid response time. The E-Mail address is kc7jho@kc7jho.com the IQC # is 3044899 user name KC7JHO. We Never send out unsolicited e-mail or allow others access to your information in any way.
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The Multi Optional Network Query Report is a plugin for the freeware MZL & Novatech TrafficStatistic and allows to analyze the traffic of each machine in the local network. So it can be detected, which machines have high bandwidth usages, which use unusual services or have traffic when staff is absent. In difference to other network analyzers, the traffic data records are constantly and completely wirtten, so that after an incident the relevant data are available for reporting in a query and there is no need to define filters in advance for logging relevant data. The report can also be used to build up a basic usage based billing - eg, when sharing a traffic metered DSL connection via WLAN with diffrent users, this report allows to tell, who is responsible for which traffic and therefore responsible for which costs.
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Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood and efficient means possible, email. A configurable auto-reply ensures that your customers will always get a prompt response to let them know you care. MiraMail is easy to learn so that your sales and support staff respond to customer emails using their favorite news client such as Outlook Express, Gravity or X-News. There's no new software to learn so you'll be up to speed with MiraMail with increased productivity immediately. Messages are threaded and assigned a unique ID code so that all responses to customer emails along with any follow-up emails sent by the customer on the same incident will be contained within the same thread. Messages can be grouped to keep messages on separate topics (i.e. product support and sales) in distinct areas. Incoming messages can be filtered into groups based on the content of the message. Shared access makes it possible for managers to monitor responses of your company's sales and support staff and see at a glance what has been answered and be able to review content. Lesser-experienced staff has the opportunity to learn from the responses of others. Secure access is controlled with user names and passwords so that sales and support staff have access to only the groups they are permitted and no one outside your company can get in. Internal communications Messages posted to a MiraMail group can be selectively emailed back to the customer. For example, a draft response can be posted to the group internally requesting comments before actually sending the final response to the customer
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