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BugCollector Pro is a powerful, multi-user database specifically designed for keeping track of software bugs and feature requests. Track bugs from first report through resolution and feature requests from initial contact through implementation. Now with BugCollector Administrator for secure, multi-user capability. BugCollector Pro has many powerful features, including a built-in report designer, customizable charts, user-definable filters, automatic email and a multi-level project tree. Completely compatible with BugCollector Web.
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BugCollector Web is a powerful, web-based multi-user database specifically designed to track software defects and feature requests. Track errors from first report through resolution and feature requests from initial contact to implementation. Now with BugCollector Administrator for secure, multi-user capability. BugCollector Web has many powerful features, including a built-in report designer, customizable charts, user-definable filters, automatic email and a multi-level project tree. Runs under IIS, PWS, Apache for Windows. Completely compatible with BugCollector Pro.
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Service Center software for service centers and workshops.
Service Center represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.
Service Center Operator is built with intuitive interface bound to terms used in service industry. So, it works with "Equipment" having one or more "Defects". "Equipment" is received from "Client". After 1st stage "Receiving", it goes to 2nd "Estimating", where "Repairs" investigated to be done on this item and so on.
Here is brief list of stages:
receiving;
estimating (defects and repair pricing);
customer approval;
dry-out (if needed);
repairing (in-house or subcontracted);
quality check;
shipping back to customer.
Each Equipment is accounted by it's Model, Model Group, Manufacturer and Serial Number, and can have one or more Accessories (also available for repair). Repair pricing are automatically calculated by Rates assigned to each Model, Accessory depending on Defect found.
As already mentioned, Service Center has great "Reports" section, covering all kinds of requests (financial, work related, summaries etc.). We can customize reports for our clients. Service Managem also have strong security features, allowing assignment of proper Users to Groups accessing only to certain features of application. Also Wor if fully language-customizable, so one can translate it quickly to his native language.
It was written using Microsoft Visual Basic 6.0, Microsoft SQL Server 7.0 (works under SQL 2000), COM+.
SM is fully customizable for customer needs, so it can be even adjusted by customer himself. More complex changes we can provide after determining specification.
SM is currently successfully used by many Service Centers.
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DRevitalize is a program that repairs bad sectors (physical defects) on popular magnetic media (hard drives and also floppy drives to some extent) by generating a special sequence of high and low signals around the physically damaged area. The surface of almost any drive can be repaired with this utility (even hard drives that were dropped down or exposed to strong electromagnetic fields). However, this DRevitalize (Demo) and the DRevitalize (Light) versions are not designed to work with modern drives having an intelligent defect management system enabled (usually any hard drive produced after 2000). Floppy disk support is purely experimental and will probably be improved in the future (2 out of 10 floppy disks can be repaired). DRevitalize (Demo) version can only scan and repair the first 1000000 sectors. Please read the full documentation for more informations.
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Successful bug tracking has a direct correlation upon the success of software development projects. Your company?s reputation relies on delivering usable software that is delivered on-time, on-budget and with high quality. Defect Tracker is bug tracking software that facilitates document sharing, customer requirements tracking, test case management and bug tracking and management.
With Defect Tracker, you can globalize your quality assurance efforts by providing your team with 100% web-based bug tracking tools that can be accessed anywhere in the world, 24 hours a day. All bug tracking data is stored in a centralized database, creating a searchable, sortable, historical archive from which development teams can identify urgent and related bugs. Defect Tracker also allows teams to create folders and share documents of any kind with team members. The document management feature allows teams to collaborate more effectively, uploading requirement documents, test plans, status reports and other documents.
Defect Tracker?s bug tracking software also manages your help desk by allowing your customers to submit support tickets directly from your web site. The look and feel of the support manager is fully controlled by your web master.
Defect Tracker sports a sophisticated reporting engine that provides a myriad of standard reports and allows your clients to create ad-hoc reports. For collaboration, Defect Tracker?s bug tracking software allows each user to decide what type of email alerts are received. Owners of bugs, customer requirements and test cases can be alerted as those items change. Team members can be alerted as items are assigned to them and management personnel can be alerted upon any change, if desired. Each team member has full control over the alerts they wish to receive from our bug tracking tool.
Improve your bug tracking with Defect Tracker. Try Defect Tracker for free for 2 weeks.
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Bugs, incidents, problems. Large or small projects, they need to be and tracked. BIP Log is an easy to use software tool for defect tracking. Tickets are recorded in a database that supports simultaneous access by multiple users.
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Multi-user bug-tracking software makes entering and tracking any kind of bug, modification, query or request fast and easy. Full monitoring makes the task of the manager, programmer, analyst, help or technical author simple and saves time.
Unlimited numbers of users, unlimited products and programs. Rapid entry of bugs with full drill-down progress monitoring.
Fully customizable categories - types, status, priority, severity, method etc.
Monitor life cycle of any deliverable with rapid reporting and on-screen queries.
Although this is a Windows product you can even keep your database on Linux (tested on Suse 8.1).
Available with or without the Borland Database Engine.
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