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Service Center Manager (SCM) - Server

Service Center Manager (SCM) ? software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning ? from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports. SCM is built with intuitive interface bound to terms used in service industry. So, it works with "Equipment" having one or more "Defects". "Equipment" is received from "Client". After 1st stage ? "Receiving", it goes to 2nd ? "Estimating", where "Repairs" investigated to be done on this item ? and so on. Here is brief list of stages: - receiving; - estimating (defects and repair pricing); - customer approval; - dry-out (if needed); - repairing (in-house or subcontracted); - quality check; - shipping back to customer. Each Equipment is accounted by it's Model, Model Group, Manufacturer and Serial Number, and can have one or more Accessories (also available for repair). Repair pricing are automatically calculated by Rates assigned to each Model, Accessory depending on Defect found. As already mentioned, SCM has great "Reports" section, covering all kinds of requests (financial, work related, summaries etc.). We can customize reports for our clients. SCM also have strong security features, allowing assignment of proper Users to Groups accessing only to certain features of application. Also SCM if fully language-customizable, so one can translate it quickly to his native language. SCM was written using Microsoft Visual Basic 6.0, Microsoft SQL Server 7.0 (works under SQL 2000), COM+. SCM is fully customizable for customer needs, so it can be even adjusted by customer himself. More complex changes we can provide after determining specification. SCM is currently successfully used by many Service Centers.

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Bug Tracking/Defect Tracking 10 User License

Bug Tracker is a high-performance windows application for bug tracking, defect tracking, issue tracking, and managing bugs during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users accound, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance.

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Bug Tracking/Defect Tracking 5 User License

Bug Tracker is a high-performance windows application for bug tracking, defect tracking, issue tracking, and managing bugs during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users accound, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance.

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Bug Tracking/Defect Tracking Single User License

Bug Tracker is a high-performance windows application for bug tracking, defect tracking, issue tracking, and managing bugs during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users accound, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance.

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Bug Tracking/Defect Tracking Unlimited User License

Bug Tracker is a high-performance windows application for bug tracking, defect tracking, issue tracking, and managing bugs during software development and software testing stage. The auto task assignment makes it easy for you to assign the bugs to the proper developer and saves your time and money. You can use the powerful filter with AND, OR operator and wildcard to find your bugs quickly. The flexible right control helps you manange the users accound, it also have predefined right template suitable for most cases. This bug tracking software supports flexible work flow that and enables you to reactive the bug that is already closed. It also offers feature reporting, print and automatic login. This bug tracking software support unlimited number of bugs with high performance.

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Service Core Manager (SCM) - Server

Service Core Manager ? software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning ? from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports. SCM is built with intuitive interface bound to terms used in service industry. So, it works with "Equipment" having one or more "Defects". "Equipment" is received from "Client". After 1st stage ? "Receiving", it goes to 2nd ? "Estimating", where "Repairs" investigated to be done on this item ? and so on. Here is brief list of stages: - receiving; - estimating (defects and repair pricing); - customer approval; - dry-out (if needed); - repairing (in-house or subcontracted); - quality check; - shipping back to customer. Each Equipment is accounted by it's Model, Model Group, Manufacturer and Serial Number, and can have one or more Accessories (also available for repair). Repair pricing are automatically calculated by Rates assigned to each Model, Accessory depending on Defect found. As already mentioned, SCM has great "Reports" section, covering all kinds of requests (financial, work related, summaries etc.). We can customize reports for our clients. SCM also have strong security features, allowing assignment of proper Users to Groups accessing only to certain features of application. Also SCM if fully language-customizable, so one can translate it quickly to his native language. SCM was written using Microsoft Visual Basic 6.0, Microsoft SQL Server 7.0 (works under SQL 2000), COM+. SCM is fully customizable for customer needs, so it can be even adjusted by customer himself. More complex changes we can provide after determining specification. SCM is currently successfully used by many Service Centers.

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BugLister

Lightweight utility to track bugs. Designed for single users and small to medium teams. Design goals were: * fast * easy to use * small * no administration headache. * no server required. Features: * email notification * very fast startup * per user configuration * automatically restores last view * filters using SQL syntax * two different workflows The .EXE is tiny and runs on Win98 and above. No installation needed, just copy it to a network drive and run it from any computer connected to the network.

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Online Services Center

Online Services Center (OSC) software for service centers and workshops. OSC represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports. OSC is built with intuitive interface bound to terms used in service industry. So, it works with "Equipment" having one or more "Defects". "Equipment" is received from "Client". After 1st stage "Receiving", it goes to 2nd "Estimating", where "Repairs" investigated to be done on this item and so on. Here is brief list of stages: receiving; estimating (defects and repair pricing); customer approval; dry-out (if needed); repairing (in-house or subcontracted); quality check; shipping back to customer. Each Equipment is accounted by it's Model, Model Group, Manufacturer and Serial Number, and can have one or more Accessories (also available for repair). Repair pricing are automatically calculated by Rates assigned to each Model, Accessory depending on Defect found. As already mentioned, OSC has great "Reports" section, covering all kinds of requests (financial, work related, summaries etc.). We can customize reports for our clients. OSC also have strong security features, allowing assignment of proper Users to Groups accessing only to certain features of application. Also OSC if fully language-customizable, so one can translate it quickly to his native language. OSC was written using Microsoft Visual Basic 6.0, Microsoft SQL Server 7.0 (works under SQL 2000), COM+. OSC is fully customizable for customer needs, so it can be even adjusted by customer himself. More complex changes we can provide after determining specification. OSC is currently successfully used by many Service Centers.

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E-Service Center Manager (ESCM) - Server

E-Service Center Manager (ESCM) ? software for service centers and workshops. ESCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning ? from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports. ESCM is built with intuitive interface bound to terms used in service industry. So, it works with "Equipment" having one or more "Defects". "Equipment" is received from "Client". After 1st stage ? "Receiving", it goes to 2nd ? "Estimating", where "Repairs" investigated to be done on this item ? and so on. Here is brief list of stages: - receiving; - estimating (defects and repair pricing); - customer approval; - dry-out (if needed); - repairing (in-house or subcontracted); - quality check; - shipping back to customer. Each Equipment is accounted by it's Model, Model Group, Manufacturer and Serial Number, and can have one or more Accessories (also available for repair). Repair pricing are automatically calculated by Rates assigned to each Model, Accessory depending on Defect found. As already mentioned, ESCM has great "Reports" section, covering all kinds of requests (financial, work related, summaries etc.). We can customize reports for our clients. ESCM also have strong security features, allowing assignment of proper Users to Groups accessing only to certain features of application. Also ESCM if fully language-customizable, so one can translate it quickly to his native language. ESCM was written using Microsoft Visual Basic 6.0, Microsoft SQL Server 7.0 (works under SQL 2000), COM+. ESCM is fully customizable for customer needs, so it can be even adjusted by customer himself. More complex changes we can provide after determining specification. ESCM is currently successfully used by many Service Centers.

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REMOTE DRiVE

REMOTE DRiVE is the Emergency-Access tool No. 1 for Windows NT/2000 and Windows XP. If Windows NT/2000 or Windows XP machine fails to boot and you need important data very fast you can use to copy them over a serial or a parallel link cable. Additional you can run User Manager, CIA Unerase or CHKDSK on the remote drive or delete defect driver in the HOST-Systemdirectory. With the included User Manager you can see the detailed information about all users accounts, unlock locked users and alter their passwords. The HOST and CLIENT machines must be connected with a standard parallel link cable or null-modem serial cable. Easy administrative access any computer (FAT, FAT32 and NTFS) over the parallel or the serial cable connection. Run included User Manager, CHKDSK, CIA Unerase or any AntiVirus softvare on the remote drive, unlock users or change password of Windows NT/200/XP users, recover your data from the damaged NTFS drive.

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