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Radix is a complete client/server software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service and support, time tracking and billing, expense tracking, scheduling, and electronic communication. Because Radix is a true distributed application with distinct client and Server components, users have the flexiblity of accessing it's powerful features whether they're in the office, at a remote location, or even at home. Built with state-of-the-art Microsoft development tools, MySQL database technology, and careful attention to user interface design, Radix is easy to use, reliable, fast and powerful. Download Radix now and see it's power for yourself. There are no feature restrictions of any kind for the 30 day multi-user evaluation period. Once you decide that you can't live without it, you can purchase user licenses from our website (www.hurstridge.com) via a secure server. User Licenses are only $99 per user. Radix includes several sophisticated and fully integrated modules: Help Desk Knowledge Base Time Tracking Contact Management Email Client Appointment Scheduling Project Tracking Expense Tracking Employee Signout Board Products Client Invoicing Phone Messages To Do Personal Notes Custom Report Manager.
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Commodore casino run their own proprietary casino software unlike any other on the internet, including some games you won't find anywhere else. Designed with the pleasure of the player in mind, their elegant and user-friendly software offers a full suite of traditional interactive casino games including slots (12 games), video poker (15 games), blackjack, roulette and keno. The buttons are large for ease of play, the game elements such as cards and tumbler logos are clear and visible; access to player accounts is quick and the software is available in 15 languages to support most international players.
The casino offers the following features:
- Fast and easy (12-72 hours) payouts all around the world
- Casino software available in 15 languages
- Customer service available 24/7 in 15 languages
- Trained/bonded staff to answer all inquiries
- Choice of multiple payment options
- Complete package of traditional casino games
- Audited games to ensure fairness
- Complete security and privacy of identity and casino transactions
- Complete customer satisfaction
- Arbitrator to handle all disputes
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Easy to use helpdesk system, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
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Fully functioning helpdesk software designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per concurrent user, not individuals This means you only pay for the number of people you expect to be simultaneously using the helpdesk. By doing so, we can make LBE Web helpdesk affordable for small and medium sized enterprises. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Web Helpdesk is they found it very easy to understand and learn how to use it. Adapts to your needs:- Easily configured to reflect the way that you work. Easy to set up:- No need for an expensive on-site visit from us to install LBE Web Helpdesk. Just run the supplied setup on each PC, specify the location of your database and you are ready to start. Scalable:- LBE Web Helpdesk can be used with the supplied Access database, Microsoft Sql Server or Oracle. Extensive Reporting:- Supplied with many reports. If you need further reports, you can build your own reports using many of the commonly available reporting tools. Integrates with our other Helpdesk Systems:-Both LBE Desktop Helpdesk and LBE Web Helpdesk can share the same database. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. System privileges. Manage support contracts.
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Microcafe Concept helps manage your restaurants customers, booking and table turnover. Based on years of experience and consultation with hospitality professionals, Microcafe Concept can help you greatly IMPROVE CUSTOMER SATISFACTION and MAXIMIZE TABLE TURNOVER . Additionally there is no complex training your staff, no special equipment required, and you retain full control of the data on your systems! Customer service is where this business is at, don't waste anymore of your or your customer's time forgetting important details, missing reservations, and overbooking your tables!
COLLECT VALUABLE CUSTOMER INFORMATION
Knowing your customers is the secret of any successful business owner, but how do you track all your guests? Microcafe Concept has the answer. Simply by taking everyday bookings you can build valuable customer database. This database will be the knowledge base of your company and can be used in the future for targeted advertising campains, special invites, or as a reference for future business decisions!
TABLE MANAGEMENT
All restauranteurs want to fill their tables, but overbooking can be disasterous. Microcafe Concept provides the solution: Table Management. Simply by assigning a table (or tables) and an estimated turn time for each booking, Microcafe Concept will be able to display table availability, maximize table turns and eliminate overbooking!
BOOKING REPORTS
Need to see what you have booked at a moments glace? Microcafe Concept's booking reports are designed for exactly that purpose. Display a report for a single day, or for a greater overview, show the bookings that you are expecting for a custom defined date range. Naturally, these report are sorted by date, location, outlet, section and status.
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Plastic Book for Windows: Designed to make keeping track of all kinds of "plastic cards" as easy as possible. It can be used for credit cards, bank client cards, library cards, etc. The data file has fields such as: Type, Number, Code, Limit, Fee, Issuing Institution, Customer Service Phone Number, Lost Or Stolen Phone Number. Entries can be sorted by a selected field. It allows an unlimited number of entries and automatically sorts them.
Features:
-Notebook-like interface;
-Intuitive, easy-to-use, very fast, and small;
-Easily search for information;
-Define filters to display only selected records;
-Print reports directly from the program;
-Modem dialing;
-Export/import data to/from ASCII file;
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POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE
"According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questions or resolve problems." (ZDNet 2002)
LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site!
Using an ordinary web browser, visitors can launch a chat session with the click of a button in any web page or html email offering live service. No software to download or plug-ins to install.
Here's how LiveServiceDesk will help you grow your online business:
1 - Close significantly more sales by instantly answering visitors' questions and showing them the products and services that meet their needs.
2 - Increase the profit of your sales by up-selling and cross-selling additional products that the visitor may not have thought of or initially seen on your website.
3 - Make potential clients feel comfortable taking the next step by instantly building trust and rapport through answering and asking questions.
4 - Learn what your visitors are looking for so you can make changes to meet their demands.
Some key features in:
- Chat with multiple visitors from as many websites as you own through one application window.
- Push the exact page, link, or picture that helps visitors make on the spot purchase, hiring or sign-up decisions.
- Save time sending preset messages for common questions and special offers.
- Transfer chats to a coworker if you are unable to help a visitor.
- Allow visitors to 'leave a message' when you are unavailable or logged out of LiveServiceDesk.
- Search chat transcripts for trends that can lead you to profitable changes in your products, services and website.
- Automated setup and visitor window customisation, without HTML or programming knowledge, gets visitors chatting with you live in minutes.
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A time reporting and task tracking system that is accessed from a web browser. TechAid ASP can be used from any computer that can communicate with the web server where the program is installed. TechAid ASP is an Active Server Page program that can be installed on Internet Information Server version 4 or higher and on Personal Web Server. It can be accessed from a Javascript enabled web browser and is compatible with Internet Explorer 5.0 and higher or Netscape 6.0 and higher. TechAid ASP allows users to record their time using an organization's standard task numbering system, or record their time using a reference that identifies a task that does not have an 'official' designation. This allows users to account for all of their time, not just the time they spend working on tasks that have a standard identification. TechAid ASP includes reports that give information as simple as the total hours reported by a user for a given date range, to detailed reports that show all information for every activity log entry made by a user. TechAid ASP uses an Access 2000 database and does not require that Microsoft Access be installed on the web server. TechAid ASP was designed to be so intuitive that users understand all of its functions on first use. The installation wizard completely automates the installation process. TechAid ASP is licensed by the number of concurrent users. There is no limit on the number of user accounts that can be created. TechAid ASP is a very economical tool for an organization's members to record their time and track the tasks they are working on.
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Stauri FAQtaur 2.0 is a complete system for creating virtual characters for your web site. Stauri FAQtaur 2.0 will allow you to:
o Quickly create a knowledge base of facts from existing documents and web pages
o Link questions directly to facts or answer using in-built natural language capabilities
o Create sound files from your knowledge base allowing your character to speak
o Web page customization requiring no programming knowledge
o Server maintenance suite allowing you to modify and maintain your character
o Record and review all questions asked and answers given
It is a development tool allowing you to create an interactive software agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service and wait to speak to a representative. What's more, virtual assistants are available around the clock and even on holidays. It can also be used for a wide variety of other purposes, from education and training to fun and entertainment. All questions asked are recorded and available for review. This makes modifying the questions and answers database to match the requirements of your customers (or other audience) a simple and straightforward task.
System Requirements
A PC running Windows 98/Me/2000/XP
Server applications require a Windows host capable of running scripts
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This product is a complete solution for building intelligent interactive online agents for a variety of purposes. It enables you to deliver content in an interactive and intuitive way. Whether the content is for service, general information, education or training, using a Stauri Agent can make it easier and more fun for your audience to learn about any topic or get answers to their questions.
The package includes everything for converting any electronic document in Microsoft® Word, text or rich text format into a knowledge base, for building and testing responses to questions from site visitors, server side software for delivering the finished agent and tools for editing the appearance of your agent page and uploading it to your website. It also contains software so that your Stauri Agent can be deployed on any stand alone PC.
Features:
Stauri Board
Full featured module for importing documents and creating interactive dialogs. Includes everything you need to build your own web-based agents using Microsoft® Agent technology and deploy them on your Windows based host.
Stauri Agent
This module allows you to deliver your content on any PC. Create your dialog with the Stauri Board then simply package it with Stauri Agent to bring it to life.
Stauri Web
A server based module that enables your interactive agent to answer questions on your web site. Very simple to use and install, this powerful content delivery concept is perfect for creating everything from customer service agents, educational and training materials or just for having some plain good fun!
System Requirements:
Microsoft® Windows 98/2000/ME/XP
Microsoft® Word
Microsoft® Internet Explorer
Microsoft® Agent
If you are going to use a Stauri Agent on your web site your server must be based on a Microsoft® Windows host with CGI script running capabilities.
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