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Anchor CRM

Increase sales with effective customer relationship management software - Anchor CRM. This application helps businesses gather detailed information about customers, track their preferences and requests, file reports about customer complaints, discover trends and buying patterns, and develop marketing campaigns. Anchor CRM is one of the most affordable and comprehensive customer relationship management applications currently available on the market. Anchor CRM helps businesses compete better and sell more by helping sales staff gather and share all available information about clients - name of a company or a person, contact information, sales volume and history, person(s) responsible for this account, account manager preferences, complaints filed, discounts offered, list of recent phone calls or meetings with a brief synopsis of each and much more. When organized and clearly structured, this wealth of information enables company sales force generate more revenue, do more in less time and increase customer satisfaction. Anchor CRM tracks each sale, which means that it takes only a few seconds to look up warranty conditions or expiration date, find necessary part serial number, provide the exact quote, discuss shipping options or answer any other question a customer may have. Importantly, this software can store information about deals that aren't closed yet. This "sale-in-progress" feature significantly increases the chances of making a sale, since the account manager has all customer requests and questions right in front his or her eyes. The activities organizer feature available in Anchor CRM allows to plan for and have a history of various actions - phone calls, e-mail correspondence, meeting, visits, presentations, participating in conferences and trade shows. This data helps business people identify trends and behavior patterns and turn this knowledge into a gold mine. Sell more now!

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System7 SUL

System7 is a multi user contact and opportunity management interface for the Microsoft Windows environment. The package operates with Microsoft Office to provide a complete customer management package. Find contacts and their related correspondence quickly and easily, track and build customer quotations with point and click ease, trace customer contact history, manage multiple diaries and generate forecasting and sales reports in seconds. Click to Website, email and CallerID logging is all provided as standard. System7 is available for single users with standard schema functions through to unlimited licensing with open source code for full system integration and unlimited expansion.

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EasyLicenser

EasyLicenser is a simple, low-cost and powerful software license manager focused on ease-of-use for both the ISV and the end-user. EasyLicenser also includes eCommerce and Customer Relationship Management functionality. EasyLicenser allows you to cut your costs and increase revenue by providing full protection for your software products for as little as $2 per end-user copy. And unlike current leading products, there are no hidden extras-maintenance and multi-platform support are free. EasyLicenser's non-intrusive operation will encourage the ISV's users into compliance, thus further improving the bottom line. EasyLicenser protects your Java programs on all platforms, C/C++ on Windows, HPUX, Linux and Solaris, or Visual Basic 6 programs on Windows. Most commonly used license models are supported, and you can further customize the licensing options to meet your own unique requirements. Common hard-enforcement schemes are built-in, and sample code is available for others. Above all, EasyLicenser is a 100%-pure Java license manager, and includes anti-spoofing mechanisms that are especially appropriate for securing Java applications. The eCommerce features allow you to issue and maintain end-user licenses over the web-automatically and without need for intervention-thus dramatically reducing your cost of doing business. EasyLicenser also supports the import and export of customer, product and license-key data in a variety of formats, including XML for post-processing and data interchange with contact manager and relational database systems. EasyLicenser includes an easy-to-use License Manager GUI that you can use to manage your customers' license keys and accounts, as well as your own EasyLicenser license. The GUI includes complete online documentation and Help. Download a free no risk trial copy of EasyLicenser from our website. You may also request a free copy of a report detailing the impact of piracy on your software revenues.

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ContactSoft InfoTracer

ContactSoft InfoTracer gives you and your team an easy-to-use yet powerful way to get your world in order. It integrates several related areas normally spread on different software and databases. So, it manages your Information, Knowledge, Documents, Contacts, CRM and all kind of Communications, in a fully integrated way. With just one interface and database. It's the ideal solution for the Entrepreneur, Small Business and Home Office. Awards: ZDNet "Editors Pick 5 Star", "Best Productivity Software" & "The Best Product" of Inforpor98. Some important benefits: - Import one or more databases or just start typing. Setup is required only for communications. - Keep track of business and personal contacts, most of them automatically, on the Items. - Attach documents in paper or electronic format. View or edit them with one click. - Keep track of any kind of information, classified in up to 5 dimensions. - View them grouped by any dimension: Entities, Folders, Categories, Owner, Delegated to. - Filter by selection of anything you want: Item type, date, priority, etc. - Automate and register your phone calls, voice mail, e-mail, faxes, letters and Internet. - Attach also web addresses to the Items or Entities: log to them with one click. - Create and attach documents from other software templates without leaving InfoTracer. - Companies are presented in a hierarchical form: Company, Locals and Contacts. - View their own data or contacts history at the level you want, with one click. - Attribute Classifications and Keywords to your companies or persons. - Get the most out of it with a sophisticated Find (text) and Search (any fields) system. - Easily create Groups: static (chosen by hand) or dynamic (by some criteria) types. - Segment your entities by some criteria you need and colour or group them. - Send mail merge to a group with media priorities, depending on its availability to each one. - Use a confidential area for each DB user.

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versaSRS HelpDesk

An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.

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CRMadar

CRMadar 3.0 is designed to give you the knowledge you need to develop and implement smarter customer strategies and maximize customer profitability. It is a powerful software solution for Customer Relationship Management, project management, workflow management, PIM for small and medium-size companies. The CRMadar application facilitates contact management, campaign management and customer service. CRMadar is a software solution for Microsoft Windows 98, NT, 2000 or XP and can be used either within a central network or remotely on Notebooks. It efficiently integrates with Microsoft Office tools for creating letters and sending emails. Attributes can be used to classify and group your contacts into specific lists. Contact Management In order to build more effective business relationships you need to know more about your customers and business partners. CRMadar lets you capture and manage a variety of information and share this information with the people who need it to efficiently do their jobs. CRMadar 3.0 allows the user to enter information concerning the contact name, address, country, Email addresses, phone number, fax number, language, contact type etc. and many user-defined attributes. Campaign Management Ability to create a campaign and record key information, like: campaign name, campaign type and classification, estimated cost, anticipated revenue, notes. Ability to create a list of contacts who will be the target of the campaign using contact management, attributes and data from previous campaigns. Customer Service When a customer calls you need to be able to identify them at a personal and company level and process their inquiry in the most efficient way possible. With CRMadar 3.0 you can have immediate access to vital customer information such as product purchases, purchase date, open issues, call history, notes and follow up activity.

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Hope Mailer Personal Edition

Hope Mailer is a 32-bit professional personalized email marketing, publishing and tracking service provider software for Windows 98/ME/NT/2000/2003/XP. At present time, Hope Mailer is being widely used in domains such as domestic online marketing research, newsletter, customer relationship management (CRM), e-mail permit marketing, direct mailing service, and collaborative working etc. By Hope Mailer, it's easy to send network news and magazines, account statements, reports, statistics, bills to your customer and real-time track the results. Hope Mailer is receiving customer appreciations from all over.

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Hope Mailer Standard Edition

Hope Mailer is a 32-bit professional personalized email marketing, publishing and tracking service provider software for Windows 98/ME/NT/2000/2003/XP. At present time, Hope Mailer is being widely used in domains such as domestic online marketing research, newsletter, customer relationship management (CRM), e-mail permit marketing, direct mailing service, and collaborative working etc. By Hope Mailer, it's easy to send network news and magazines, account statements, reports, statistics, bills to your customer and real-time track the results. Hope Mailer is receiving customer appreciations from all over.

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Mass Mailer

Mass Mailer - CRM For E-Bussiness is a powerful Customer Relationship Management program capable of sending customized e-mails to desired customers fast and easily. With Mass Mailer Customer Relationship Managers, Companies selling things online or even Individual people dealing with thousands of emails everyday will have a chance to find more time for coffee breaks while Mass Mailer doing all the required job. Differently from the early releases(v2.0-v2.5-v2.7) of the product, now Mass Mailer is not just an email sending program but an advanced database letting the users to design their own reports, their own Filters about the customers, email addresses, the email logs or anything on the database. After designing a report the users can send it to excel and use excel features to customize the look of the report. When Sending Emails Mass Mailer can use an external SMTP Server for faster processing or can send the mails one by one for advanced logging system. On a standart telephone lined modem with the 56KBps speed Mass Mailer can send approximately 15000 mails / 1 hour using an email template with a reasonable size. After sending emails the users can examine the logs and find out which emails reached and which emails returned bad. Also with the help of the email and domain validator options Mass Mailer can determine if an email address is valid and if not which action to take after finding an invalid address. One of the exciting features of the Mass Mailer - CRM For E-Bussiness v3.0 is that when designing an email template the users can customize each email sent according to the customer database information entered. This means that Mass Mailer has the ability to send different email contents to each customer with a single email template. Also Mass Mailer lets users to design their own reports easily end effectively.Reports can be exported to excel for adjusting the page margins and printing. Also Mass Mailer has a powerful logging system.

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