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Use this tool to manage and track project requests including; change requests, problem reports, software bugs or incidents. You can also define your own request types and each of these can have its own request work flow. Fast Track - Request Management includes PRINCE 2 Support and integrates with MS Visual SourceSafe.
Requests have the following attributes:
Project
Request Type
Component
Severity
Platform
Release
Status
change management incident management bug tracking configuration management inventory management release management sourcesafe configuration managers workbench change problem tracking tool ms sourcesafe prince2 support
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