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LiveSupport is an AdvancedPortal product offered to any website hosted with us. Provide live online customer service on your website. View and chat with visitors as they navigate your site. Chat with them to close sales and provide real time service. Putting a small Javascript on your web pages shows the LiveSupport icon. If an operator is online, the icon shows it clearly and the visitors can click on the icon to engage in live chat with the operator. If no operator is online, visitors can still leave a message. Features Users visit your website. All their navigation is recorded in the DB telling you which pages they visited and when. If a support person is online, the user clearly knows this when the icon says . The user clicks on the icon and is prompted to enter his name, Email address, subject and choose the category for this chat like sales or support etc. All the logged in support persons hear a bell ring on their PCs. They are informed about customer's nick and extended info on file if any latest. navigation history previous chat history previous polls history previous sales history previous newsletters history previous forums participation history existing shopping cart details etc. If more than one support person is online, the one clicking on accept button first seizes the chat. The customer sees a welcome message like Greg: Hi, How may I help you? The customer can then continue with his issue. The support person can: Push a message. Push a URL. Open a URL on customer's machine. Open an image on customer's machine. Send an Email address to the customer. When the customer is done, he can close the chat. The customer can rate the chat at any time to inform the support person of his rating of the quality of this chat. Once the chat is closed, the customer can optionally be shown a poll or survey to fill out.
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General Knowledge Base allows users to create knowledge base substantiated on any category of documents. It is an optimal tool for categorizing, processing, finding and describing articles, documents, information and data. It allows user to keep documents systemized, to add notes and attachments, and to export articles into different file formats at any time.
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NetLimiter is an ultimate internet traffic control and monitoring tool designed for Win98/Win98 SE, WinME, Win2000 and WinXP. You can use NetLimiter to set download/upload transfer rate limits for applications or even single connection and monitor their internet traffic.
Along with this unique feature, Netlimiter offers comprehensive set of statistical tools.
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Free easy to use, yet feature-rich FTP tool for Windows. The program features firewall support, multithreaded data transfer, ability to change file attributes and session logging. A unique queue-based engine enables you to send FTP commands without having to wait for the server response. The Explorer-like interface of the program is extremely user-friendly: you can drag-and-drop files and folders and connect to FTP sites with a few mouse clicks.
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Calc Prompter is an expression calculator. Calc Prompter has a built-in error recognition system that helps you get correct results. With Calc Prompter you can enter the whole expression, including brackets, and operators.You can use Calculator to perform any of the standard operations for which you would normally use a handheld calculator. Calculator performs arithmetic, such as root (#) and power (^).
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Bridge From Special K
This program plays the enduringly popular card game of Bridge. Use Windows 95 or higher to achieve the realistic atmosphere of a Bridge game with animation and sound.
You can choose from different bidding conventions and styles of play.
It comes complete with a help file and on screen explanation of the bidding logic. So, is ideal for expert and beginner alike.
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UnderPressure is a small tool for optimizing HTML files. It compresses all HTML files in a given folder. UnderPressure reaches an compression-ratio about 20%
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Oracle Query is a professional development tool aimed at software developers exposed to the data services tier of n-tier software applications. The product allows rapid transact SQL development against an Oracle database through an intuitive Windows graphical user interface.
Linux and Solaris versions available soon.
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