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Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features
search by category
search all words
awh web-based helpdesk manager works routing customer question pro
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RandomScreen Deluxe can randomly run your all screensavers, show flash or picture in screensaver, play mp3 in screensaver, and change desktop wallpaper automatically. RSD is a real screensaver and wallpaper management tool. It will help people who would like to have fancy screensaver or who are boring to always change screensaver manually.
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LDS Home Information is a multi-module household database program with over 45 different functions. Enter data about each member of the family, including contact information, birthday, anniversary, and clothing size. Enter and track food storage requirements, track Family Home Evening assignments and more. There's a place to list family activities and a module that shows events for year of birth. Plus much much more.
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A program to quickly convert between several image formats. It can handle huge amount of files, resize and correct quality on the fly.More it can create even animated gifs from you files.
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Videomaster is a joiner, splitter, converter for movie files or fragments of any type : AVI , MPEG, SWF. The converter transforms video files into any other format including the Macromedia Flash SWF , GIF and more. Videomaster creates SWF files that provide 100% lossless quality at a very small file size.
Video editing functionality has been implemented as usual copy-paste operations ,well known for every Windows user.
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MAPILab NNTP allows to read and post to newsgroups from Microsoft Outlook. This product is a MAPI transport. This means that a news server account works the same as an account for Exchange Server or POP3/SMTP, support remote mail headers and it's managed through Send/Receive menu. Supports all formats (plain text, RTF, HTML) and encodings which are supported by Outlook; public folders and newsgroups sharing.
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