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Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features
search by category
search all words
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Archive Event Logs from multiple machines to a central database. Monitor for changes to files, the registry, users, groups, services, security policies, and more. Restore files and the registry from snapshots. Schedule jobs to monitor the network for critical changes, optionally generating alerts using SNMP traps, email, scripts, the event log... Create user-defined audit reports to help find security vulnerabilities and break-in attempts.
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NEW! TrayNote Plus: The only Internet Enabled Sticky NotePad! With easy one-click access, this is the ideal "forget-not" utility! This is no ordinary notepad! Simply jot down a note or address, and when you return later, just double-click on the address and the e-mail program or web browser loads with that address. Works with your favorite e-mail program, web browser and more! Now with a time/date stamp and new features! Simplify your life!
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Enjoy CDs (Compact Disc Audio) while you work - right from inside Word for Windows! It works
like a real CD Player with options for Play, Skip Tracks Forwards and Backwards, Pause, and
Eject. Have your audio CDs play in the background with just 2 clicks! It's a complete CD player right from the Word Toolbar!
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SpySites includes a database of over 1,500 known Spy/Sleaze sites and guides you through the simple process of including them in Internet Explorer's Restricted Zone and setting policies to prevent them from performing intrusive acts on your PC.
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Tons of kid-friendly tools, all in a fully integrated kid-safe environment. Includes easy-to-use tools for children to Write, Draw, Paint, Flashcards; plus a calculator, puzzle, clock, calendar, kid-filtered dictionary and much more.
All/any features can easily be turned off within your special password-protected "Parent Settings". You can even easily disable the Printing of any project for ultimate control.
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The SoundMania is a software that allows you to change music pitch and speed with high quality , it has a sound processing tool which helps you play and listen to the music and design your own surround sound with 2D and 3D effect in real time.room view graphic design and 3D ball helps you play with the sound of up to 5.1 speakers arround you.
You can play and change music from MIC, CD , WAV files or any AUX device and save it to WAV format.
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Determine the total number of websites that link to your site, or the value of a domain name, and see how you stand up to the competition. You can even track your sites popularity over time.
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