Active Web Helpdesk software. Review - Web-based Helpdesk Manager. It works by routing the Customer Question to the proper Helpdesk Personnel. Helpdesk Personnel then answers it and it is saved to the FAQ (Frequently Asked Questions) datab

Active Web Helpdesk

Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requires Customer registration and email confirmation Define unlimited depth and num

Released by: Activewebsoftwares
Date: 3/8/2003
Version: 2
File Size: 0.5078125 MB
Price: $ 749
Supported OS: WinXP,Windows2000
Keywords: awh web-based helpdesk manager works routing customer question pro

Free Active Web Helpdesk Download Link

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